Mass General Brigham
Northampton, MA, USA
The Triage Nurse develops and implements the nursing plan of care for patients. The Triage Nurse communicates the plan of care to patients as prescribed by physician, including test results, scheduling of specialized tests and treatment modalities, prescription instructions, and other patient education including procedures and/or disease processes, etc., documenting the treatment plan in the medical record appropriately. Using the nursing process, the Triage Nurse triages patient concerns via telephone and provides nursing advice, receives phones call relating to appointments, urgent care, inpatient admissions, prescription refills, and test results in accordance with clinical protocols and coordinate proper disposition of each, and makes pre and post procedure phone calls to patients.