Provides clinical expertise and functional direction to team members to ensure the continuity of patient services. Serves as the expert resource and mentor within a service area. Works closely with the manager to plan, implement, and facilitate the work activity of the area to accomplish goals and objectives. Performs a wide variety of activities which may include both direct and indirect patient care. Direct patient care may include working with patients of all ages, in-person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills. All patient care is provided under the direct supervision of the physician and/or Advanced Practice Clinician. Medical assistants may also engage in reception activities, greeting and assisting patients and visitors, and helping to complete the business side of a patient visit.
Qualifications
Education
High school diploma or GED is required. Graduate from accredited medical assistant program with coursework in pharmaceuticals and medicine administration practicum or 1 year of medical assistant experience required.
Experience
3 years of clinical experience as a Medical Assistant is required.
Certifications, Licenses and Registrations
Basic Life Support Certification (BLS) is required within 60 days of hire.
Medical Assistant (MA) Certification/Registration required or must be obtained within 60 days of start date from one of the following credentialing organizations:
1. Certified MA from American Association of Medical Assistants (AAMA)
2. Registered MA from American Medical Technologists (AMT)
3. National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT)
4. Certified Clinical MA (CCMA) from National Healthcare Association (NHA)
5. Registered MA from American Allied Health (AAH)
6. Nationally Registered CMA (NRCMA) from National Association for Health Professionals (NAHP)
7. Clinical Medical Assistant Certification (CMAC) from American Medical Certification Association (AMCA)
8. Podiatric MA Certified (PMAC) from American Podiatric Medical Association (APMA)
9. Certified Ophthalmic Assistant (COA) from International Joint Commission on Allied Personnel in Ophthalmology (IJCAHPO)
Physical Requirements: Patient Care Support
Overview
Throughout communities in Illinois and Wisconsin, 15 hospitals, numerous community-based health centers and clinics, our 15,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.
Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.
Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.
HSHS requires COVID-19 vaccines or an approved medical or religious exemption for all colleagues.
HSHS and affiliates is an Equal Opportunity Employer (EOE).
HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Benefits
HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.
Since 1875, the Hospital Sisters of St. Francis have been caring for patients in Illinois, Wisconsin and other locations in the United States and across the world. Today, Hospital Sisters Health System (HSHS) is a multi-institutional health care system that cares for patients in 14 communities in Illinois and Wisconsin. With 15 hospitals, scores of community-based health centers and clinics, nearly 2,300 physician partners, and more than 14,600 colleagues, HSHS is committed to its mission “to reveal and embody Christ’s healing love for all people through our high quality Franciscan health care ministry.” HSHS continues to advance its mission through its care integration strategy by working closely with physician partners in Illinois and Wisconsin to deliver high quality, patient-centered care. Together, we strive to ensure each patient who enters our system has seamless access to health and wellness programs, primary and specialty care, and acute and post-acute care. Through their commitment to our care integration strategy, HSHS physician partners coordinate closely with our hospital and clinic colleagues to provide our patients with holistic care that meets their individual needs. By leveraging the latest technology, emphasizing the importance of relationships, and living its values, HSHS is making a positive difference in the lives of the patients and families it is privileged to serve.