Duties/Responsibilities:
(Including, but not limited to)

• Oversight and management of 24-hour operations including In-patient unit(s), home care, satellite offices and other clinical support services.
• Assures compliance with state and federal regulations for all clinical services. Fosters a culture of compliance as a normal part of daily operations in a problem-solving approach to work.
• Serves as the face of BBH’s nursing practices, ensuring collaboration across all departments to ensure continued service excellence.
• Maintains a positive work culture with clinical staff as measured by satisfaction surveys and general staff morale.
• Plan, implement, administer, coordinate, monitor and evaluate the specific functions, services, and programs for BBH including clinical operating policies/procedures and systems in collaboration with the Senior Leadership Team.
• Performs a wide range of administrative liaison functions with community providers, organizations and leaders who will support the mission of BBH.
• Proactively develops innovative initiatives designed to improve clinical productivity, effectiveness, and efficiency while ensuring regulatory compliance.
• Works collaboratively with the CFO and clinical staff in the development of a budget for clinical services, and in fiscal monitoring and management of the approved budget.
• Responsible for supporting the CEO, CFO, CCO, and, other leaders in all aspects of strategic and operational planning. This includes ensuring required infrastructure is in place, and operating plans and annual implementation plans are developed and followed to meet BBH strategic goals and objectives.
• Represent Big Bend Hospice (BBH) professionally at all times through care delivered and/or services provided to all clients.
• Comply with all Federal, State, and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with all BBH policies and procedures and uphold the components and intent of the Compliance Plan.
• Adhere to all safety and security policies and procedures.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within BBH.
• Promote BBH through participation in community and professional organizations.
• Proactively seeks to improve own professional knowledge and skill levels.
• Supports hospice research and education activities.
• Shares expertise with coworkers both formally and informally.
• Perform other duties as requested.

Required Skills/Abilities:

• Broad-based knowledge and skills related to health services administration.
• Excellent planning, organizational, administrative, personnel and budget management skills.
• Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
• Understanding, knowledge and experience in performance improvement efficiencies in a health care environment.
• Demonstrated track record of superb operating and management skills.
• Superior verbal and written communication skills.
• Superior interpersonal, negotiation, and conflict-resolution skills.
• Superior organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Active Florida Registered Nurse Licensure with an advanced degree.
• Minimum of 5-10 years of related experience in health care management.
• Broad-based knowledge and skills related to health services administration.
• Excellent planning, organizational, administrative, personnel and budget management skills.
• Understanding, knowledge and experience in performance improvement efficiencies in a health care environment.

We Got the Perks:

• Unlimited PTO
• 9 paid holidays annually
• Medical (UHC), dental, vision, STD, LTD, FSA, HSA, EAP, life insurance, and supplemental life insurance
• 5% 403B match after one year of employment with us
• Employee recognition programs and discounts
• PSLF (Public Service Loan Forgiveness) eligibility for most roles

Join a Team that inspires hope!

Big Bend Hospice is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. We celebrate diversity without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics