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Providence Health and Services
Apple Valley, CA, USA
Feb 28, 2025
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Chief Nursing Officer, St. Mary Medical Center - Apple Valley
- 18300 Highway 18, Apple Valley, CA 92307
- Feb 28, 2025
Chief Nursing Officer (CNO)
Full time
Job details
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Job type
Full-time
Shift and schedule
Day shift
Description
THE ROLE
The CNO is an inspirational mission-driven leader who possesses the organizational and political skills to successfully lead the transformation of nursing and interdisciplinary care delivery across all settings of care within the Ministry. The CNO is an exemplary role model of the highest professional nursing standards and conduct, is the "voice" and advocate for nursing and interdisciplinary care strategy and operational initiatives and performs all duties in a manner that reflects the Providence mission and values.
This position has overall accountability for nursing and interdisciplinary leadership, strategic direction, quality and outcomes of care throughout the Ministry. The CNO establishes and communicates a vision and direction for patient-centered and evidence-based care delivery in an integrated and team-based context. In partnership with the Executive Leadership Team, the CNO leads in the planning, implementation, monitoring and evaluation of the quality of clinical care across the full clinical care continuum. The position is responsible for driving a service-oriented culture focused on superior patient experience, employee engagement, quality, patient safety, and operational efficiency. The CNO sets and enforces standards for professional nursing practice including; leadership development, educational requirements, and workforce goals and targets.
The CNO is responsible for establishing a culture of accountability and stewardship, and for leading in removal of unnecessary clinical and practice standard variation through regional alignment of care delivery and operational practices where appropriate. The position advocates for strategic patient care priorities with internal and external constituents and stakeholders to ensure optimal operating effectiveness, market positioning, and quality outcomes.
The CNO collaborates closely with PH&S system and regional colleagues to achieve system and regional quality outcomes, and priority strategic clinical initiatives. The position serves as a member of the Executive Leadership Team as well as the regional CNO team.
KEY RESPONSIBILITIES
- Mission-Inspired Motivator - Models a passionate commitment to the Mission, values, and work of Providence through self-understanding, authenticity and spiritual grounding and inspires others to bring forth their best.
- Articulates and models a personal calling to the Providence mission, values, and service to the poor and vulnerable.
- Knows and incorporates our heritage into communications.
- Treats everyone with respect and compassion.
- Demonstrates self-awareness and is spiritually grounded, speaks from the heart.
- Serves as a role model and helps others to achieve through effective personal coaching and mentoring.
- Inspires teams to action and holds self and others accountable for outcomes despite adversity.
- Stands firm to the values and high ethical standards during difficult challenges; builds up people instead of self.
- Creates environment in which professional and personal growth is an expectation.
- Seeks mentorship from respected colleagues, values feedback on personal strengths and weaknesses, and learns from failures as well as successes.
- Community-Building Collaborator - Collaborates and communicates openly to build relationships, teams, and talent to meet the needs of the organization and the communities we serve.
- Actively advocates for and engages people and families served in decisions impacting healthcare services
- Builds effective relationships, partnerships, and teams as the primary way of getting things done.
- Collaborates with physician, nursing, interdisciplinary and operational leaders to achieve evidence- based patient care protocols and delivery models.
- Communicates openly in a respectful and effective way to diverse audiences.
- Prepares cogent and persuasive written materials.
- Creates a shared vision, promotes shared decision making, and prioritizes divergent viewpoints to balance individual needs and the good of the whole.
- Develops and maximizes the value of talent through robust workforce development strategies to promote a culturally diverse, clinically and professionally outstanding staff.
- Accomplishes objectives through persuasion, uses recognition and celebration to bring out the best in people.
- Works in partnership with academic, public policy and community leaders regarding nursing and health care issues.
- Forward-Looking Innovator - Anticipates and responds quickly, creatively, and concretely to changing internal and external environments.
- Anticipates and responds quickly to trends and opportunities internal and external to the healthcare industry.
- Connects information using a broad perspective to identify patterns across organizational and community lines.
- Generates and finds ways to test new and creative approaches.
- Simplifies complex patterns and translates innovative ideas into pragmatic applications.
- Assesses potential risks & opportunities based on limited information to prioritize which innovations to pursue.
- Leads innovation and change to overcome resistance and ensure knowledge creation and transfer.
- Courageous Decision-Maker - Makes timely and well-informed decisions based on good discernment even in times of ambiguity and complexity.
- Thoughtfully uses a discernment process to consider our mission, values, and heritage in decisions.
- Makes timely decisions and evaluates the effectiveness of the impact and/or outcomes.
- Uses rigorous analysis and ensures that decisions are data-driven using solid information.
- Ensures that decisions are made at the appropriate level in the organization involving those who are impacted.
- Ensures that nurses and interdisciplinary clinicians are actively involved in decisions that affect their practice.
- Communicates decisions and corresponding justifications clearly to all stakeholders. Considers opposing viewpoints and finds a way to address conflicts.
- Articulates dissenting views in a constructive manner.
- Engages stakeholders to participate actively in decision making; encourages dialogue and dissent to uncover important truths.
- Tenacious Implementer - Delivers results by implementing with persistence and follows through on both strategic and tactical objectives.
- Effectively translates conceptual priorities into specific actions, maintains focus and attention to detail.
- Consistently sets stretch goals and standards for self and others with clear accountabilities.
- Focuses efforts and resources on the “critical few” priorities.
- Empowers people to do what it takes to provide consistent high-quality services and care.
- Delivers results aligned with operating commitments, consistently achieves meets and exceeds high standards of excellence.
- Demonstrates personal drive and persistence and inspires positive energy.
- Establishes and translates meaningful and appropriate metrics to produce action and superior results.
Job Requirements
QUALIFCATIONS
- Bachelor's Degree in Nursing or other health care related degree.
- Master's Degree in Nursing or other health care related degree (Bachelor's Degree or Master's Degree must be in Nursing).
- Upon hire: California Registered Nurse License (Vendor Managed).
- 10 or more years of competent, respected, and experienced nurse leader with a minimum of 10 years of progressive leadership in nursing and complex health care delivery systems.
- Relevant nursing leadership and/or health care executive external industry certification strongly preferred.
- Previous experience with shared leadership structure is required.
- Experience with achieving and sustaining Magnet certification is preferred.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Requsition ID: 195578
Company: Providence Jobs
Job Category: Nursing-Patient Facing
Job Function: Nursing
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 7550 SMMC ADMINISTRATION
Address: CA Apple Valley 18300 Hwy 18
Work Location: St Mary Medical Center-Apple Valley
Pay Range: $107.18 - $197.94
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
About Providence Health and Services
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer a full comprehensive range of benefits - see our website for details
http://www.providenceiscalling.jobs/rewards-benefits/
Our Mission
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
About Us
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Other Location(s): Oregon-Wilsonville, Oregon-Portland, Oregon-Gresham, Oregon-Hillsboro, Oregon-Beaverton, Oregon-Clackamas, Oregon-Newberg, Oregon-Milwaukie, Oregon-Canby, Oregon-Sherwood, Oregon-West Linn, Oregon-Tigard, Washington-Vancouver, Oregon-Happy Valley, Oregon-Molalla, Oregon-Lake Oswego, Washington-Battle Ground, Oregon-Oregon City
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