United Surgical Partners International
Dallas, TX, USA
Feb 28, 2025
1 vice president clinical operations uspi chief nursing officer corporate headquarters dallas texas jobs found
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Vice President, Clinical Operations & USPI Chief Nursing Officer - Corporate Headquarters, Dallas, Texas
JOB DESCRIPTION:
Candidate will be strategic, detail-oriented, organized with excellent communication and consulting skills. Able to develop and implement strategic clinical programs, gaining advocacy for these programs at senior levels.
Supports USPI ASCs and hospitals in driving improvement in clinical quality, risk management, patient safety, culture of safety and the patient experience by providing the resources, training and tools that reduce variation from evidence based best practices and improve outcomes. The Group Chief Nursing Officer provides oversight of performance and strategic leadership to market CNOs for nursing and clinical operations in alignment with Tenet strategic objectives and facility goals.
Essential Job Duties and Responsibilities:
Providing senior “consultative” support at all levels within Tenet and USPI. This will include being able to advise and influence senior Tenet, USPI, physician and hospital partners as it relates to clinical quality and process.
Design and delivery of ongoing education, developing and updating clinical policies and job aides with regulatory standards, webinars, and clinical meetings based on ambulatory surgery and hospital standards
Working with ASCs and hospitals with significant clinical events and ensure a thorough root cause analysis was performed and process improvement measures are in place to mitigate future incidents.
Proactively review clinical outcomes and metrics to identify outliers and implement performance improvement across the organization.
Developing critical pathways for to implement to ensure we are meeting the regulatory standards of care
Collaborate with Cerner team to develop clinical quality networks to enhance the clinical quality aspects of the system and advocating for safety measures
Coach, mentor, and direct CNOs in their performance:
Use the CNO dashboard for targets.
Key performance indicators are implemented.
Identify clinical, operational, and leadership issues inhibiting accomplishment goals and actively problem solve with the CNOs
Know state of facility leadership positions- vacancies, leader assessments
Creative market tactics are in place to reduce nursing turnover and increase recruiting and retention
Engage in frequent, active coaching of CNOs
Focus on developing your CNOs through constructive feedback, review of performance (outcomes), removal of barriers and sharing of resources
Help coordinate and call to attention resources needed to support the CNOs in achieving goals.
Standardize clinical resources/services across markets and drive best practices across the group.
Collaborate with market leadership to develop strategies and plans to achieve the right outcomes.
Partner with management and clinical leaders at the market facilities in decision making and provide evaluation, review, and recommendations for optimization of services and programs, and oversight of safe patient care at the facility level
Participate in Group meetings
Be influential in Strategic Planning
Have a strong foundation in financial management, ensuring market CNO’s and their leaders meet productivity targets and manage within budget.
Be visible, available, and engaged with your senior leaders, market leaders, and RVPs.
. Drive CNO engagement
Know the issues going on at the individually facilities and support and guide the CNOs through the issues.
Ensure information flows up and down from the CNO to and from you.
Understand the tactics and strategies that are being rolled out in your group.
Provide performance management of the CNOs. If you have CNOs who are not contributing and/or are not results-focused, you have the opportunity to lead up and make a change.
Regular assessment/evaluation of the talent/skills/competencies of the CNOs
Provide the hospital CEO and Group CEO, feedback on their CNOs performance.
Provide ongoing individual feedback to the CNOs- formally mid-year and end of year.
Interview candidates for CNO positions within your Group. Provide feedback to CEO and Dallas team.
Keep Tenet/USPI CNO informed of sensitive, media generating, potential regulatory/legal issues
Keep Tenet/USPI CNO informed of CNO performance issues
Job Requirements
REQUIRED SKILLS:
Qualifications
Minimum of 15 years’ clinical, operational and management experience
Minimum Master’s degree or equivalent post-graduate degree
Demonstrated ability to create/design process improvement plans, gaining buy-in for adoption and implement across the organization.
Demonstrated ability to be a “clinical advisor” at senior levels in an organization. Able to create innovative and strategic solutions to problems
Demonstrated ability to lead and manage people including matrixes reporting relationships
Demonstrated ability to analyze data and utilize the data into process improvement areas
Previous industry experience driving adoption of clinical initiatives through Operations, effectively partnering with the Home Office, field leaders, health systems and physician partners
Credibility and ability to build relationships in order to identify needs and provide necessary support and leadership.
Prior experience developing focus groups to review and improve clinical quality processes across the company
Experienced and proficient with clinical regulatory standards and accreditation for hospitals
Willingness to travel up to 50% of the time
Must have an active RN license
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
About United Surgical Partners International
475+
Ambulatory surgery centers &
surgical hospitals
1.95M
Patient encounters in 2021
50+
Health system partners
11,000+
Physicians, including 6,000
physician partners
35
States across the U.S.
20,000+
Dedicated team members
Treating each and every one of our patients, and their families, as if they were our own family member.
Each patient, each family, each and every time.
Partners
We foster partnerships with health systems and physicians who share our commitment to high-quality care. These are true collaborations in every aspect.
Learn More >What Patients Are Saying
What Partners Are Saying
Your strategic partner in surgical care
USPI was founded in 1998 with a promise to deliver high-quality, lower-cost solutions in our communities, and in doing so, form collaborations with other like-minded institutions and physicians. Today we are the largest ambulatory surgery platform in the country, with more than 475 surgical facilities. We are also part of Tenet Healthcare, a unique and diversified enterprise which enables us to have access to additional resources and a greater support system.
National in scope, local at heart
We are an expanding, national network with deep roots in urban and suburban communities. At the same time, each facility has a unique neighborhood feel that makes for a convenient, yet intimate healthcare experience. We share a vision with our physician and health system partners to provide the quality of healthcare services we would insist upon for our own families.
Our mission
Our mission is to treat each and every one of our patients, and their families, as if they were our own family member. Each patient, each family, each and every time.
Our mission aligns with that of Tenet Healthcare, which brings together the key elements of care, compassion and community. We also share the same core values, which define who we are and what we stand for:
- Compassion and respect for others and each other, supporting our communities and advocating for our patients
- Acting with integrity and the highest ethical standards – always
- Results delivered through accountability and transparency
- Embracing inclusiveness for all people in our workplace and in the communities we serve
Singular focus on surgical care
We care for communities of all sizes through strategic joint venture partnerships with more than 50 health systems and thousands of physicians. USPI pioneered the three-way partnership model, which has been a key differentiator and enabled us to grow alongside some of the most progressive and well-respected health systems. We also have a proven track record of successful two-way partnerships between USPI and local physicians.
Comprehensive service offering
Our surgical facilities specialize in a range of procedures and service lines tailored to the needs of our communities. Our service lines encompass orthopedics (including total joints), spine, pain management, ENT, gastrointestinal, ophthalmology, urology and other specialized services. Our size and experience in developing and operating ambulatory facilities enable us to achieve high patient satisfaction, solid financial results and excellent clinical outcomes.