Phlebotomist - Ambulatory Lab Services

  • Mass General Brigham
  • iCare Salem NH 30 Tuscan Boulevard Salem 03079
  • Mar 14, 2022
Full time Certified Medical Assistant(CMA)

Job Description

Under general supervision of the Senior Practice Manager and oversight from the Lead Phlebotomist, the incumbent will perform a variety of support services to the laboratory and provide phlebotomy services for all clients. 

  • Maintain established department policies and procedures, objectives, safety,
  • Environmental and infection control standards.
  • Process a variety of specimens in accordance to established protocols.
  • Data entry into both the clinic and laboratory information systems.
  • Monitor requests for laboratory testing that have not been processed through the laboratory information system. Ensure that all outstanding orders are accounted for and that any missing specimens are found.
  • Document the receipt of specimens in the laboratory information system. Perform quality assurance checks on outpatient requisitions to ensure the correctness of data entry.
  • Sort and file requisitions in the appropriate location according to established protocols.
  • Pull all out-patient requisitions that require follow-up with the physician offices. Obtain blood specimens for private outpatients
  • Understand through yearly competencies, all aspects of phlebotomy including, age specific competencies, the specific procedures needed for pediatric patients (if applicable)
  • Maintain work area in a neat, orderly, and well-stocked manner.
  • Rotate onto weekends and holidays as assigned to assure uniform quality of laboratory services.
  • Communicate with medical, nursing, and office personnel regarding laboratory results and protocols.
  • Provide back-up for all areas of responsibility for a Phlebotomist regardless of the individual assignment. Perform other related duties as required or as responsibilities dictate to all other locations.
  • Demonstrates understanding of Fire and Disaster Plan, Infection Control, Trauma Alert Protocol and handling of critical patients.
  • Demonstrates proficient laboratory skills via yearly competencies
  • Utilizes concepts of preventive maintenance and proper use of laboratory equipment.


Job Requirements


  • Required: Completion of High School or Equivalent and Certificate of completion in Phlebotomy or Medical Assisting (or a phlebotomy course as part of an Associate or Bachelor Degree program such as nursing).


  • Required: Phlebotomy ASCP Certification


  • Preferred: 1+ year of phlebotomy experience and demonstrated proficiency in the phlebotomy field