Clinical Liaison

Participate in referral relations activities within an inpatient healthcare setting and conduct preadmission patient evaluations. Coordinate the referral process to ensure a smooth transition of patients to post acute services within Spaulding Rehabilitation Network's (SRN) scope of care.  Obtain patient assessment information from a variety of sources and transmit data to appropriate systems.  Develop and maintain collaborative relationships with internal staff and external referral sources.  Determine appropriate discharge plan, communicate with referral sources and resolve customer concerns with positive outcomes.

• Knowledge of switchboard practices, paging procedures and equipment.
• Computer proficiency required.  Microsoft office applications preferred with ability to learn new software.
• Effective verbal, electronic and written communications skills using the English language.
• Broad knowledge of various insurances and government reimbursements is desirable.
• Sales and/or marketing experience preferred.
• Highly developed communications and interpersonal skills, working with diverse population.
• Work independently, be self-directed and contribute as a member of a team.
• Anticipates challenges and develops and implements strategies for addressing them.
• High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
• Attention to detail.