The Family Resource Coordinator II (FRC II) is primarily responsible for answering in-coming and making outgoing calls which communicate and promote organ, tissue and eye donation. This position is dedicated to achieving the primary objectives of (1) receiving and documenting referrals from all referring organizations (2) properly assessing for potential organ/tissue donation and communicating those referrals to the appropriate person or agency (3) perform authorization conversations and complete the associated paperwork for such anatomical gifts (4) screen potential tissue and eye donors with approved agencies.
The primary duties of the Family Resource Coordinator II are to facilitate donation through the acts of taking referrals via the telephone and computer referrals (triage and secondary screening). They must properly assess and communicate these to the appropriate person. The FRC II will have authorization conversations with Authorizing Person or the Legally Appropriate Person, conduct donor assessment interviews and screen with the appropriate tissue and eye bank. The FRC II will also enter data into ARORA’s or other appropriate donor and referral database.
Minimum Job Requirements